Joe started working for Cornwall Air Ambulance Trust in May 2017 as the charity's Retail Area Manager, managing all of the charity shops operations and staff. Originally from London, Joe moved to Cornwall 12 years ago. She has extensive experience in retail and has been the Retail Area Manager for several big name brands including Animal for five years, Levi's for four years as well as Ann's Cottage and Debenhams to name a few.

Joe lives near Newquay and spends most of her free time enjoying beautiful Cornwall with her partner and young son.

Sue has been with Cornwall Air Ambulance Trust since 2013 when she joined as a Relief Manager for all of the shops. She then became the Manager of the Superstore in Camborne and in February 2018 Sue began her role as Retail Assistant at headquarters in Newquay, helping Retail Area Manager Jo in the management of all the shops and retail activities.

Every day is different and Sue finds it immensely fulfilling to know that all the money raised goes to keeping the air ambulance flying. In her spare time Sue likes to get out and about around Cornwall, she loves visiting its lovely coastal villages and sampling the local food and beverages.

John Gallagher is the Manager of our superstores in St Austell and Camborne. His role covers the management of both stores and the logistics teams that provide furniture collection and delivery services across the whole of Cornwall.

John joined the charity in January 2018 following an extensive career in retail management within the Dixons Group and latterly as a business and enterprise manager for the National Trust. He has lived in Cornwall for over 30 years.

In his spare time John and his fiancée, Emma, are undertaking a camper van conversion and have plans for extensive travels in the future.

Julia has been working in retail for more than 20 years and changed to charity shops in 2013. She loves the variety that working in a charity shop gives her as she never knows what’s going to come through the door from one day to the next.  As an avid charity shop shopper Julia loves a bargain and can’t wait to get new stock out for our customer so they can get one too.

She spends her free time running her two teenage boy around to various club and events.  Julia is a keen reader and doesn’t go anywhere without a book in her bag. She also has two dogs that are a constant source of amusement as they both have very naughty characters.

After leaving school Lynnette trained as a pastry chef for three years, doing part of her training in Bavaria Germany. Once qualified she travelled to Greece to work for an English and Greek restaurant. The following season she went to work in the Channel Islands on a small island called Herm, three miles off the coast of Guernsey. She had a contract for six months and took just a rucksack but came back 16 and a half years later with a husband and two children. While Lynnette was there she was a pastry chef on and off between having children and she also helped to run the island's three gift shops. She now runs a small cake business alongside her job running the Cornwall Air Ambulance Trust shop in Wadebridge. The cause is particularly close to Lynnette's heart as her son was airlifted in 2015.

Donna is the manager of our Newquay Charity Shop. Previously with St Peter's Hospice in Bristol, and having also worked as a training manager, she joined Cornwall Air Ambulance in August 2014.

Since Mandy left school she has worked in retail, both in the food and clothing sectors.  When she went back to work after having children she worked at the Asda store in Bodmin, progressing to supervisor in the ‘George’ department, then enrolling onto the management programme. After a while Mandy wanted a new challenge so she became a shop manager to two shops of another Cornish charity. After two years she was promoted to Deputy Retail Groups Manager for its 27 shops. She joined Cornwall Air Ambulance Trust in 2016.

Timon moved to Cornwall seven years ago after graduating from Brunel University with a Degree in Business and Management. He soon got a Job with Tesco in Launceston and worked on various departments from checkouts to warehouse and everything in between. After two years he transferred to the large Tesco in St Austell, where he worked on wines and spirits (so he can always recommend a good wine). This experience led him to his current role with Cornwall Air Ambulance Trust at the St Austell superstore, where he enjoys meeting new people and raising funds, particularly for the New Heli Appeal.

In his spare time, Timon likes to go running and cycling around his small village in Bodmin Moor and exploring the various beaches and coastal paths around Cornwall. Timon is also enthusiastic about photography and enjoys taking pictures of the rugged Cornish landscape and the beautiful coastline, particularly the sunsets.